FAQ

Q1. What is your packing of Mode 2 EV Charging Cable?

A:Generally, we pack our Mode 2 EV Charging Cable in neutral brown cartons. If you have legally registered patent, we can pack the Mode 2 EV Charging Cable in your branded boxes after getting your authorization letters.

Q2. What is your terms of payment?

A: We accept all methods of payment: paypal, T/T, credit card, Alibaba assurance, West Union... Please contact us for more details.

Q3. What is your terms of delivery?

A: EXW, FOB, CFR, CIF, DDU.

Q4. How about your delivery time?

A: Generally, it will 3-7 days after receiving your advance payment. The specific delivery time depends
on the items and the quantity of your order.

Q5. Can you produce according to the samples?

A: Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.

Q6. What is your sample policy?

A: We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and
the courier cost.

Q7. Do you test all your goods before delivery?

A: Yes, we have 100% test before delivery

Q8: How do you make our business long-term and good relationship?

A:We keep good quality and competitive price to ensure our customers benefit